IMIB Journal of Innovation and Management
issue front

Pratyush Banerjee1

First Published 12 Jan 2024. https://doi.org/10.1177/ijim.231200085
Article Information Volume 2, Issue 2 July 2024
Corresponding Author:

Pratyush Banerjee, IMI Bhubaneswar, Bhubaneswar, Odisha 751003, India.
Email: pratyush.b@imibh.edu.in

IMI Bhubaneswar, Odisha, India

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (http://www.creativecommons.org/licenses/by-nc/4.0/) which permits non-Commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.

Abstract

Today web-enabled services ranging from information sharing to online purchasing of products or services have become an increasingly frequent affair. In this context, previous research has explored the nature of complex cyber transactions and the various factors, which lead to formation of perceptions about such web-based services in the consumers’ minds. One important factor, which has been intriguing management researchers in this respect, is the influence of cultural values of consumers on online purchase intentions and perceptions about e-service quality. Most studies done in this context have used Hofstede’s national-level culture dimensions to do an individual-level analysis of consumer behaviour, but in doing so, have encountered a methodological issue known as ecological fallacy. This study wishes to demonstrate an alternate approach for culture-specific consumer purchase behaviour research using individual-level cultural values as study variables, thus eradicating the issue of ecological fallacy.

Keywords

National culture, Online buying, ecological fallacy, e-service

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